SMS

Text messaging

SignedSealed sends text messages about funeral cases only — no promotions, no spam. Here is exactly when texts are sent and how people opt in.

Who receives texts

Three groups, each with a separate opt-in:

Family contacts — receive status updates for a specific case. Must be opted in by the funeral director when the case is added (see below).
Certifying physicians — receive a reminder when a certificate is waiting for their signature. The first message identifies the funeral home and explains how to stop.
Funeral directors — may opt in to a daily morning summary (see below).

Family consent — Add Case form

A family contact is only texted if the director checks this box when adding the case. The checkbox and disclosure look like this:

Family has agreed to receive text updates about this case. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Privacy · Terms

Consent is recorded with the case. If the family contact later replies STOP, they are removed from future messages immediately.

Director morning summary — Settings

Funeral directors can opt in to a daily morning summary in Settings. It looks like this:

Morning summary

Receive a daily text with an overview of cases that need your attention.

Your mobile number

Morning summary is on. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out.

Keywords

STOP / CANCEL / END / QUIT / UNSUBSCRIBE

SignedSealed: You're unsubscribed and won't get more texts. Reply START to resubscribe.

START / YES

SignedSealed: You're subscribed to case updates. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

HELP / INFO

SignedSealed: case update texts for funeral homes. Help: signedsealed.online/sms or call your funeral home. Msg & data rates may apply. Reply STOP to opt out.

Questions?

Email support@signedsealed.online or call your funeral home directly.